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FAQ - Frequently Asked Questions

What is a concierge service?
What can My Concierge Plus do for me?
What areas do you serve?
Why use My Concierge Plus?
How much does this service cost?
Do you offer gift certificates?
Are your services confidential?

What is a Concierge?

A concierge service runs on the premise that people need things done but often do not have the time to do them. It gives people the gift of time and peace of mind by managing a wide range of daily personal and professional tasks.   

What can My Concierge Plus do for me?

My Concierge Plus will undertake pretty much anything as long as it is ethical and legal.  We are your “to-do list” specialists whose job is to take care of you so that you can focus on family, friends, work and fun.

For example, if you are so busy at work that you don’t have time to cook, My Concierge Plus will provide you with a weekly schedule of meals, check your stock, replenish the pantry and even teach you and/or your housekeeper to prepare meals.

Or you might find it difficult to get to the dry cleaners, pharmacy and post office. We can take care of all of those errands and more. Simply compile a list of all your needs and your wish is our command. Or perhaps your car needs to go in for maintenance or a change of tires but you are booked with appointments and carpool. We will take care of picking up and returning your car to you. We can even have it washed and fill the tank so that you have nothing to worry about!

How about decorating and household needs? You might be overwhelmed now but with our reliable and efficient services we will have you reorganized in no time at all.

What areas do you serve?

My Concierge Plus serves Montreal, the West Island, Laval and the South Shore.

Why use My Concierge Plus?

Maybe you can do it all yourself, but:

1. Do you really have enough time?
2. Is that how you want to spend your leisure hours?
3. Is everything really getting done properly and on time?
4. Do you ever wonder “How am I going to get it all done?”

My Concierge Plus provides efficient, reliable and timely service to improve your quality of life:

1. We’ll accomplish all the things you don’t like doing or just can’t get done.
2. We’ll save you money by doing the errands that take you away from your productive work time.
3. We’ll free up your leisure time so that you can pursue more fun and meaningful activities.
4. We’ll relieve your stress. You’ll know that your “to-do list” is being taken care of professionally.

How much does this service cost?

We charge a standard hourly rate or fixed-fee depending on the service. A minimum request of one hour is required for services and additional time is billed in half hour increments. Any goods that are purchased are not included in this rate and will be added onto the total cost of services.

Do you offer gift certificates?

Of course. Gift certificates are available in $15 denominations (minimum purchase of $30) and are delivered to the recipient free of charge. The gift certificate is for My Concierge Plus services and does not include any goods purchased. A My Concierge Plus gift certificate is perfect for anyone wanting to give the gift of time.

Are your services confidential?

All services are offered in the strictest of confidence. Your privacy is of paramount importance to us.